Frequently Asked Questions

For the most precise fit, we recommend booking a free bra fitting appointment at one of our private Intimo studios, where a personal stylist will take your measurements and find the perfect size for you. To calculate your bra size online, the most accurate approach is to take two key measurements: your under bust (measured directly beneath your bust, around your rib cage) and your full bust (measured around the fullest part of your chest). You can use our Size Guide to convert these measurements into your Intimo bra size. Please note that your Intimo size may be different to bras purchased from other lingerie companies.

Intimo carries an extensive range of bra sizes from 30A to 46G, making us one of Australia's most size-inclusive lingerie brands. Whether you're looking for a petite fit or a fuller cup, our range is designed to provide support, comfort, and style for every body. What makes us even more unique, is that we offer this size range across various bra categories, ensuring every woman can experience the Intimo Lingerie Capsule difference.

A well-fitted bra should feel comfortable across the band (snug but not tight), the cups should contain the full breast without spillage or gaping, and the straps shouldn't dig in or slip off. The centre front of the bra should lie flat against your sternum. If you experience any of these issues, you may be wearing the wrong size — and our expert Stylists can help. Book a fitting at your nearest Intimo studio.

We recommend getting re-fitted every 12 months, or any time your body changes — including weight fluctuation, pregnancy, post-partum, or following surgery. Women's bodies change frequently throughout natural life stages, and this generally coincides with a change in bra size. A professional bra fitting ensures you're always wearing the most supportive and comfortable size.

Yes. Intimo welcomes teenagers and their parents or guardians to book a personal styling appointment at any of our private fit studios. Finding the right bra fit early on can make a huge difference to comfort and confidence, and our Stylists are trained to provide a warm, supportive, and discreet experience for young women at any stage of their development. Book a teen bra fitting at your nearest Intimo studio.

80% of women are unknowingly wearing the wrong bra size. Common signs include: the band riding up at the back, straps that dig in or fall off the shoulders, cup spillage or gaping, the centre front not lying flat, or general discomfort throughout the day. If any of these sound familiar, it's likely time for a re-fit. Our Stylists see this every day and can quickly find a size and style that makes a real difference — book a free fitting at your nearest Intimo studio.

Yes. Booking a personal styling session at an Intimo studio is completely free of charge. There is no obligation to purchase — we simply want to help you find the best fit possible.

You can book a fitting appointment easily online using our studio locator. Simply find your nearest Intimo fit studio and select a time that suits you.

Intimo has 39 fit studios across Australia and New Zealand. While 13 of our studios are located in street-facing, publicly accessible locations, the majority of our appointments take place in private home studios — dedicated fitting spaces within the homes of our personal stylists. This is completely normal for Intimo and is part of what makes the experience so unique. Rather than a busy retail environment, you'll enjoy a relaxed, one-on-one appointment in a private, comfortable setting. All Intimo stylists are trained professionals, and many of their customers become regulars who wouldn't have it any other way. When you book via our studio locator, the details of your nearest studio — whether street-based or home-based — will be provided when confirming your appointment.

Intimo offers a unique private styling experience at our fit studios across Australia and New Zealand. During your appointment, a personal stylist will take your measurements, help you find your correct bra size, and guide you through our collections to find pieces that suit your body, lifestyle, and wardrobe. It's an intimate, one-on-one service designed to make you feel confident and comfortable.

Intimo has private fit studios across Australia and New Zealand. Use our studio locator to find the studio nearest to you.

We recommend wearing a comfortable top or shirt that is easy to remove. Avoid thick-strapped tops or heavy layers. There's no need to wear a specific bra — our Stylists are experienced professionals who will guide you through the entire process with care and discretion.

Unlike many other lingerie brands, Intimo fits every bra, underwear style, and clothing piece on real women of different sizes and ages before it reaches our customers. This rigorous, real-body testing process allows us to refine each design until it truly works — across our full size range of sizes 6–20 and 30A–46G. It's this commitment to fit on real bodies that sets Intimo apart and is why over 5 million women across Australia and New Zealand trust us with their capsule wardrobe.

Intimo offers a comprehensive range of bra styles to suit every occasion and outfit, including:

• T-shirt bras – smooth, seamless cups ideal under fitted tops
• Push-up bras – for enhanced lift and shape
• Lace bras – beautiful everyday and occasion options
• Plunge bras – perfect for lower necklines
• Wireless bras – comfortable support without underwire
• Strapless bras – for off-shoulder and strapless outfits
• Maternity bras – supportive options for pregnancy and nursing
• Active bras – built for movement and exercise
• Minimiser bras – for a streamlined silhouette that visually reduces the size of your bust
• Bridal lingerie – elegant pieces for weddings and special occasions

The Intimo Lingerie Capsule is our signature 6-category bra solution designed to cover every dressing scenario — from everyday wear to activewear, occasion dressing, and more. It's designed so that every woman has the right foundation for every outfit.

Yes, in addition to lingerie, Intimo sells a range of quality women's clothing under our Livewear® collection, including T-shirts, singlets, shirts, pants, dresses, skirts, jumpers, cardigans, outerwear, and bodysuits. Our Livewear® range is designed to complement and pair effortlessly with our lingerie.

Yes. Intimo offers sleepwear and loungewear as part of our Livewear® clothing range — comfortable, stylish pieces designed for relaxing at home without compromising on fit or quality.

Yes, Intimo carries a men's range of comfortable and breathable underwear. You can explore the Mens collection on our website.

We want you to love everything you purchase from Intimo. For information on returns, exchanges, and eligibility, please refer to our Shipping & Returns page.

Yes, exchanges are available. Please review the conditions outlined on our Shipping & Returns page or contact our team directly for assistance.

Yes. Intimo products are available to purchase online via our website for customers in Australia and New Zealand. Browse by bra style, underwear type, or clothing category and shop directly from the comfort of your home.

Intimo ships to addresses across Australia and New Zealand. For full details on shipping costs, timeframes, and carriers, please visit our Shipping & Returns page.

Intimo is an Australian lingerie and personal styling brand that has been trusted by over 5 million women across Australia and New Zealand. Founded on the belief that the right foundation wear can transform how a woman looks and feels, Intimo combines expertly designed bras and lingerie with a personal, in-home or studio-based styling service.

Intimo has been serving Australian and New Zealand women since 1995, building a loyal community of clients who value the combination of high-quality pieces and personalised service.

Yes. Intimo is proudly Australian. Our head office is based in Melbourne, and we serve customers across Australia and New Zealand through our website and network of private fit studios.

You can reach our customer service team by phone Monday to Friday, 8:30am – 4:00pm:

• Australia: 03 9645 9939
• New Zealand: +64 (0)9 309 5091

Alternatively, use the Contact Us page on our website.